g60 Responsible Gaming — Play Safe & Stay Balanced
G60 is committed to promoting a healthy and responsible gaming environment. This section provides guidance, self-control tools, and support resources to help you maintain a healthy balance in your gaming and betting activities.
G60's Commitment to Responsible Gaming
At g60, the fun of playing should always remain in your hands. Our platform is built not only to deliver a great entertainment experience, but also to ensure every user in Malaysia can enjoy gaming without it affecting their daily life, finances, or personal relationships.
We believe gaming is a source of entertainment and recreation — not a way to generate income or escape from stress. g60 takes this social responsibility seriously and provides a range of self-control tools to help users make informed decisions while playing.
All g60 users are encouraged to read this guide carefully and make use of the tools provided to protect their own wellbeing and that of their family members.
Recognise the Signs of At-Risk Behaviour
Recognising early warning signs is the first step to staying in control. Please go through the list below honestly — if you identify with more than a few of these, it may be time to take precautionary steps.
Continuing to play even after reaching the time or spending limits you set for yourself.
Trying to recover losses by placing bigger and bigger bets — this is a serious warning sign.
Letting gambling interfere with your work, family, studies, or personal relationships.
Feeling restless, irritable, or stressed when not playing, or using gaming as an escape.
Hiding betting activity or the amount spent from family members or friends.
Borrowing money, selling assets, or using funds meant for daily expenses to fund betting activities.
How to Set Effective Time & Budget Limits
Managing your time and money is the foundation of healthy play. Before starting any gaming session on g60, we recommend following these simple guidelines:
Daily or Monthly Budget Limits
Decide on the maximum amount in MYR (RM) you're comfortable spending each month on gaming entertainment — and treat it as an entertainment expense, not an investment. Once that limit is reached, stop playing until the next period.
Session Time Limits
Set a limit on how long you play in a single session. Use your smartphone timer as a reminder. Take regular breaks to rest your eyes and mind, and avoid playing when you're tired or stressed as this can cloud your judgement.
Don't Play When You're Stressed
Gaming should be a source of enjoyment. If you're dealing with financial stress, emotional difficulties, or work pressure, it's best to take a break from the platform and find other ways to unwind.
- Set your monthly deposit limit before the new month begins.
- Never use your savings or emergency funds for gaming.
- Track all transactions in your g60 account and review them on a weekly basis.
- Only play when you're calm and focused.
- Remember that gaming is entertainment — winnings are never guaranteed.
Self-Control Tools on the g60 Platform
G60 offers several self-control tools that users can access at any time. These features are designed to help you stay in control and play responsibly.
Set a maximum daily, weekly, or monthly deposit amount in MYR. The limit takes effect immediately once it is set.
Take a short break from the platform for 24 hours, 3 days, or 7 days. Your account will be temporarily suspended and automatically reactivated once the period ends.
If you feel you need a longer break, you can apply for self-exclusion through g60 customer support for a period of 30 days or more.
The g60 support team is available to help you set limits or activate self-control features at any time, 24 hours a day.
To activate any of the self-control features above, please reach out to g60's customer support team at [email protected] or visit the FAQ section us.
Underage Protection
The g60 platform is strictly for users aged 18 and above. We take this responsibility very seriously and have put in place multiple measures to prevent minors from accessing our services.
During registration, g60 requires date of birth verification and may request valid identity documents at any time. Any account found to be owned or used by a minor will be terminated immediately.
Advice for parents and guardians: If you share a device with children or teenagers at home, make sure they cannot access your g60 account. Use a strong password and enable parental controls on your device if needed.
If you suspect someone under the age of 18 is using the g60 platform, please contact our support team immediately at [email protected].
Maintain Life Balance & Get Help When You Need It
A healthy, balanced life matters more than any form of entertainment. If you or someone you know is showing signs of problem gambling, don't hesitate to seek professional help.
G60 encourages users to maintain a healthy balance between gaming and other aspects of life, such as work, family, hobbies, and wellbeing. Gaming should be one of many recreational activities in your life — not the only one.
Signs That You May Need Help
- You're unable to stop playing even when you want to.
- Gaming is causing serious problems in your finances, career, or relationships.
- You feel anxious, lost, or stressed when you're not playing.
- People close to you have expressed concern about your gaming.
If you recognise yourself in any of the above, the most important first step is to acknowledge that you need support. That takes courage and self-awareness. g60 fully supports users who need a break or professional help.
If you need support, the following resources are available in Malaysia:
- Talian Kasih: 15999 (24 hours)
- Befrienders KL: 03-7627 2929
- Your nearest hospital or mental health clinic
Contact g60 support to activate self-control measures or self-exclusion immediately.
FAQ